

24×7 Proactive Database Monitoring
24×7 Rapid Alert Response
24×7 Troubleshooting & Issue Resolution
24×7 Priority Production Support
100% US-Based DBA Professionals
Over 175+ “In-Scope” DBA Tasks
Cost-Effective Fixed Monthly Fee
Senior DBA Assigned to Every Client
High Availability Guarantee: 99%
Comprehensive Database Maintenance
Unlimited “In-Scope” DBA Tasks Hours
Unlimited Troubleshooting Support Hours
Unlimited Issue Resolution Support Hours
Unlimited Database Project Advisement
SOC II Compliant Guarantee
Detailed Status Reports
Monthly Status Meetings
Priority Scheduling for Database Projects
Service Level Agreement (SLA)
Detailed Service Call Procedures
Live Agent After-Hours Call Center


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