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24/7 Emergency DBA Support

Keep your business operational. Ensure your database has the support it needs in an emergency.

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24x7 Emergency DBA Support Services

Performance One offers emergency DBA support plans for organizations with non-critical database environments and mission-critical databases lacking professionally managed DBA services. These emergency-only support plans provide access to reliable on-demand DBA professionals, ensuring 24×7 emergency support when it’s needed most. If you are looking for more comprehensive coverage, Performance One also offers fully managed DBA services, including 24×7 proactive monitoring, maintenance, performance optimization, and 24×7 DBA support.

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On-Demand Professional DBA Services

Reactive Emergency Database Administration Support & Disaster Recovery Plans
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24x7 Emergency DBA Support Services

What's Included?

       Certified Database Administrators (DBAs)

       24×7 DBA On-Call Availability

       Crisis Management Support

       24×7 Emergency Support Response

       Quick Response Resolution Times

       Disaster Recovery Services

       Monthly System Connection Verification Checks

       Cost Effective Plans 

       Flexible Terms

Emergency DBA Support Plans

Emergency service plans are intended to assist with unexpected major database issues and provide emergency crisis management support as reactive On-Demand DBA Support. These plans are designed to offer peace of mind to organizations with smaller database environments that do not have ongoing managed DBA services. Performance One’s emergency support plans ensure a reliable DBA professional support team is available 24×7 to assist in a crisis. Service requires a minimum one year agreement and fixed monthly fee along with T&M hourly rates. 

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24×7 comprehensive database management, monitoring, maintenance, and remote DBA support, 365 days a year.

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Infrastructure Services

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Unlock the potential of your data with our analytics services including data warehousing, cloud analytics, data planning & design, and data integrations.

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OLTP Database Archiving Strategies
Featured Case Study

Optimizing OLTP Tables: Strategies for High-Volume Data Management

Optimizing Database Performance: Discover how Performance One Data Solutions tackled a massive OLTP table with over 2 billion rows, ensuring stability and efficiency.

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Background

A large automotive plant operator has been using a custom application framework to build an application integral to their operations. Originally built using JDK8 and JBoss4 against an Oracle database, the application received periodic updates, with the last major update in 2020/2021. In 2024, the client and Performance One Data Solutions, a division of Ross Group Inc., embarked on a joint effort to upgrade the technology stack to enhance performance, security, and maintainability.

Objectives

The primary goals of the project were:

  1. Upgrade the Custom Application Framework from JDK8 to JDK21.
  2. Upgrade the jQuery integration to release 3.7.1.
  3. Upgrade the application to run on Wildfly 30 from Wildfly 11.
  4. Migrate the database backend from Oracle 12 to Microsoft SQL Server 2020.

Challenges and Solutions

Framework and Database Migration:

  • Challenge: The application framework was vetted against Microsoft SQL Server but was not deployed in a major application.
  • Solution: Performance One refactored the framework to conform to Java 9+ standards and regression-tested it against Microsoft SQL Server 2020.

Application Refactoring:

  • Challenge: Refactoring the client application to compile and run using the new tech stack.
  • Solution: Performance One took a copy of the client application and refactored it to compile and launch using JDK21, Wildfly 30, and Microsoft SQL Server.

Data Migration:

  • Challenge: Migrating data from Oracle to Microsoft SQL Server.
  • Solution: Performance One provided migrated data and created installation scripts to upgrade the client’s Microsoft SQL Server.

Report Conversion:

  • Challenge: Converting BIRT and Crystal reports against Microsoft SQL Server.
  • Solution: Performance One converted the reports and ensured they worked with Microsoft SQL Server.

Project Timeline

Initial Milestones:

    1. Complete Framework upgrade to JDK21/Wildfly 30.
    2. Provide migrated data from Oracle to Microsoft SQL Server.
    3. Regression test the application framework against Microsoft SQL Server 2020.
    4. Refactor the client’s application to compile and launch using the new tech stack.
    5. Create installation data script for Microsoft SQL Server compliance.
    6. Regression test the application installation processes.
    7. Make recommendations for unused application features.
    8. Validate and upgrade application code.

Additional Tasks

  • Database Procedures Conversion: Performance One converted the client’s database procedures, functions, and views to Microsoft SQL Server.
  • Report Migrations: Ongoing conversion of BIRT and Crystal report development.
  • Application Enhancements: Upgrading client’s application screens for jQuery 3.7.1, file attachment uploads, and integration with scanner devices using web sockets.
  • Server Maintenance: Wildfly server maintenance, release builds, and deployment handling, with a transition plan for client resources post-go-live.

Conclusion

Performance One Data Solutions partnered with the client to upgrade the technology stack, ensuring improved performance and maintainability. The collaboration between Performance One and the client team demonstrated effective problem-solving and adaptability, setting a strong foundation for future upgrades and enhancements.

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