Performance One offers emergency DBA support plans for organizations with non-critical database environments and mission-critical databases lacking professionally managed DBA services. These emergency-only support plans provide access to reliable on-demand DBA professionals, ensuring 24×7 emergency support when it’s needed most. If you are looking for more comprehensive coverage, Performance One also offers fully managed DBA services, including 24×7 proactive monitoring, maintenance, performance optimization, and 24×7 DBA support.

Emergency service plans are intended to assist with unexpected major database issues and provide emergency crisis management support as reactive On-Demand DBA Support. These plans are designed to offer peace of mind to organizations with smaller database environments that do not have ongoing managed DBA services. Performance One’s emergency support plans ensure a reliable DBA professional support team is available 24×7 to assist in a crisis. Service requires a minimum one year agreement and fixed monthly fee along with T&M hourly rates.